Preamble

By renting a vehicle from Klokan Rental, you agree to the general and specific conditions below, which you acknowledge having read and accepted before booking.

In case of any damage, theft, or accident involving the vehicle during your rental period, you will be required to pay a deductible based on the vehicle category (see below). The renter is financially responsible for any loss or damage caused while the vehicle is in their possession.

 

Renter’s Responsibilities

From the moment the vehicle is delivered to you until its return, you agree to:

• Take full care of the vehicle and operate it responsibly

• Never allow anyone without a valid driving licence to use the vehicle

• Never drive under the influence of alcohol or drugs — if this occurs, all damages are 100% at your cost

• Obey all traffic laws and settle any fines, penalties, or tickets incurred during the rental

• Inform Klokan Rental immediately in the event of an accident, theft, or damage

• Accept full financial responsibility for any misuse or unreported damage

Deductible in Case of Damage or Theft

In the event of:

• An accident (with or without another vehicle)

• Damage to the vehicle

• Theft

• Any situation requiring repair or replacement

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You will be required to pay the following amount, based on the vehicle type:

• Rs 7,000 for scooters and motorcycles below 250cc

• Rs 14,000 for motorcycles 250cc and above

• Rs 25,000 for rental cars

 

This amount is payable by the renter in case of damage or loss. It is not optional or refundable.
 

General Rental Terms

• Minimum age to rent: 18 years

• Second driver: Free of charge

• Fuel policy: The vehicle must be returned with the same fuel level as at pickup

• Refunds: Early returns or unused rental days are refundable

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Vehicle Condition Check

Each vehicle is inspected both at pickup and return. This inspection includes:

• Visual condition (scratches, dents, body damage, etc.)

• Fuel level

• Accessories (mirrors, helmets, top box, etc.)

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You agree to return the vehicle in the same condition as when it was delivered.
Any new damage found at return will be billed based on:

• A repair estimate from EMCAR or Dewan Motors, or

• Our official damage pricing scale, available at our agencies
   

📸 We strongly recommend that you make a full walk-around video of the vehicle at the time of delivery to have your own visual record of its condition. This ensures full transparency and helps avoid any misunderstanding during the return process.